Is SMS two-way?
Yes — send and receive at scale with delivery receipts and status callbacks, and per-tenant routing and numbers.
Can I build custom call flows?
Voice gives you SIP trunking with programmable IVR and routing, plus recording and transcription hooks for inbound and outbound calls.
How does verification (OTP) work?
Drop-in one-time-passcode flows across SMS and email — rate-limited and fraud-aware — so you don't build the code-delivery plumbing yourself.
Are the webhooks secure?
Every message and call event is delivered as an HMAC-signed webhook you can verify, with automatic retries and replay from the dashboard.
Can each customer have their own phone number?
Yes — provision and route numbers per tenant programmatically, with local presence across regions.